What are the benefits of a diverse workplace?
The Facts
Q&A
Many people have recently started acknowledging the various benefits of diversity in the workplace. Even though humans are all the same, we have segregated ourselves over the years based on several distinctive grounds like caste, color, creed, ethnicity, gender, age, race, language, education, skill, and even unique ideas like sexual orientation. But carrying this negativity to the workspace can seriously degrade the cohesiveness of the working environment and hinder the employees' morale. Accepting diversity at the workplace is vital to creating a confederative and inclusive workspace. This consequently has a positive impact on the employees and builds a tight-knit bond connecting everyone in that company.
During the pandemic and the consequent lockdowns, the shift to an online mode of work and the death toll on the workforce has led companies to start hiring on a global scale with a diverse range of employees. Many companies are opting to build a diverse work culture in the workspace to promote inclusion due to the many benefits of creating such a small change. The perks of diversity at work include:
- Wide range of different perspectives
- Increased creativity
- Effectively increase in problem-solving
- A rise in profits
- An improved employee working quality
- A decline in turnovers
- The improved reputation of the company
- Good hiring results
Benefits of diversity in the workplace
Given below are some more benefits of diversity in the workplace:
- Variation of perspective
Diversity brings together people from different backgrounds, experiences, and skill sets, all of which contribute to the effective elimination of failure scenarios for any idea proposed enhancing its quality and the productivity of the team.
Similarly, employees who work in a high diversity work environment tend to have a higher chance of success due to the benefit of a highly diverse and distinct perspective. A study by Mckinsey has proven that companies with ethnically and racially diverse employees have done better than non-diverse companies by almost 35%. This is mainly due to the smooth collaboration between people with varied viewpoints.
- More creativity
Exposure to a variety of cultural influences and personal influences has led to a growth in the innovativeness of employees. A single idea investigated from different viewpoints results in a flood of new ideas and suggestions that boost the employees' ingenuity to develop a healthy competition amongst them. Different approaches to the same idea can often result in upgraded outputs that would not be possible without each one of the distinct inputs provided, proof to the saying" two minds think better than one."
- Effective problem-solving
A diverse work environment effectively hones problem-solving in the employees. Research by Harvard business review disclosed that people from high diversity groups tend to be effective problem-solvers rather than personal from low diversity or conventional groups. The research also suggests that companies should promote diversity of thought processes amongst their employees rather than training them to conform to particulars. Being from diverse backgrounds, their ideas are bound to be distinct and original. Differences in their experiences help the diverse group to assess the problem from various angles simultaneously, reducing the time consumption and helping the group reach an effective solution faster, thus, making them fast problem-solvers.
- Raise in profits
All the above-said merits of having a highly diverse working force will lead to the overall improvement in the quality of output, team productivity, and workforce effectiveness. Research conducted on 180 companies from France, Germany, the UK, and the USA, revealed that the top financial performers are firms with more diverse teams. A BGC study found that companies with high diversity have gained a 19% growth in the overall income.
- Low employee turnover
Diversification of the workforce can help bring down employee turnover rates. This occurs due to the inclusive nature of the working environment created for the diverse workforce. This leads to the employees feeling included and valued, boosting their morale and loyalty towards the company. This will result in a decline in turnover rates of a company as the employees are committed and less likely to leave. Research shows that 67% of new job-seekers tend to prefer companies with diverse working forces over conventional ones. When there are a variety of people from different walks of life, it makes the work environment feel new and challenging. It leaves the employee wanting more, inspiring him to come to the office every day with great enthusiasm.
- Improvement in the reputation of the company
Having a diverse employee profile allows consumers from all walks of life to connect with the company's brand allowing the company to easily make breakthroughs into various industries with a large consumer base that spans over a wide range of buyers. Creating an inclusive and accepting workspace also promotes the company's identity as humane, broad-minded, and socially responsible. This instills the consumers with the willingness to remain loyal and buy their products.
- In good hiring results
In the case of companies hiring conventional employees, a situation may arise due to various reasons in which there is a shortage of talented personnel applying for the job in the conventional category. Hiring from a diverse range of applicants can help in boosting the quality of output produced by the company. Many companies have begun practicing blind interviews to stop the segregation of people based on any other reason apart from quality and worth. This allows the filtration of candidates solely based on talent and quality, leading to an improvement of the standards of the staff.
- Decreases conflicts
Diversity can be an upper hand when working out problems and overpowering obstacles in the workspace. For example, different vantage points and reasoning about business courses can affect how operational teams rule out threats, reduce expenses and enhance results. Also, distinct characters and environments can help group members work out problems or differences that may arise in the office.
The improvement in the quality of output naturally leads to an increase in the profits and income of the company. Apart from this, the company's reputation also receives a boost as the products would include features preferable to customers of diverse backgrounds, adding them to the list of loyal consumers. With the increase in profits and salary, employees also show interest in remaining loyal to the company. The cohesiveness of the diverse environment creates a sense of belonging and reduces the chances of conflicts. In a smooth flowing environment, it is always easier to solve problems and improve the quality of output.
Final Word
From the above, we can conclude that having a diverse workforce has a huge positive impact on the company's market performance as well as many other aspects. To begin with, having diversity in the workforce will bring on board not just talented people but also their experiences, ideas, and ideologies that are quite priceless and valuable. The inclusiveness created gives the employees a sense of belonging and further builds the bond between the team members. A difference in opinions brought to the table by people who come from different backgrounds modifies the idea to be acceptable by consumers of different social circles. Inputs made from different perspectives allow the team to explore many paths simultaneously, enhancing their time management and problem-solving efficiency.
A diverse workforce gives you a diverse and global viewpoint, which means you'll have a better chance of interacting with and expanding to more diversified markets, both domestically and internationally. Diversity is the opportunity to grow your firm in a global market.